Shipping Policy
At High Steaks, we are committed to delivering our high-quality frozen meats to your doorstep in perfect condition. Understanding the sensitive nature of our products, we have a carefully structured shipping policy to ensure freshness and quality.
Shipping Days:
- Our shipping days are Monday, Tuesday, and Wednesday each week.
- Any orders placed from Thursday through Sunday will be shipped out on the following Monday.
Reasons for This Schedule:
- This schedule is strategically planned to avoid any potential delays over the weekend.
- Shipping only on these days ensures that your order does not get held up in transit during the weekend, which could result in late arrivals and compromised product quality.
Order Processing:
- Upon placing your order, you will receive a confirmation email with your order details.
- Once your order is processed and ready for shipment, you will receive a notification with your tracking information.
Delivery Expectations:
- We partner with reliable shipping services to ensure timely delivery.
- Please ensure that someone is available to receive the delivery, as our products are perishable and need to be refrigerated promptly upon arrival.
Packaging:
- Our meats are packed with care, using appropriate insulation and refrigerants to maintain the necessary temperature during transit.
Customer Responsibility:
- Please provide accurate shipping addresses and any necessary instructions to facilitate a smooth delivery process.
- High Steaks understands that sometimes unforeseen issues can occur during the shipping process. While we are not responsible for delays or complications arising from incorrect address information or the unavailability of a recipient at the time of delivery, we want to assure you that our customer service team is dedicated to working with you to find a solution. Your satisfaction is important to us, and we'll do our best to address any concerns that may arise during the delivery of your order.
Contact Us:
- For any queries regarding your order or our shipping policy, feel free to contact our customer service team at contact@highsteaks.com.
Thank you for choosing High Steaks for your premium meats. We are dedicated to providing you with the best products and services.